Looking for a better alternative for Zoho CRM that enables your sales team to reduce manual work, automate the task, and improve your business productivity.
Let's compare Zoho and CentraHub CRM in each platform they perform.
CentraHub CRM provides a 360-degree view of all contact activities on a single platform, whereas Zoho CRM does not offer a 360-degree view to contact data. View complete contact information right from the lead status to the end-user activities with CentraHub CRM.
Zoho CRM restricts your liberty to manually enter data, while CentraHub CRM allows you to manually enter data and automatically enriches leads, accounts, and contact information from social media channels and websites. CentraHub CRM updates customer activity on the timeline for easy reference in the future. You can create events, notes, make calls, and send emails, all from a single contact page.
CentraHub CRM is the best alternative for Zoho CRM. Zoho CRM offers autoresponders only in the marketing automation enterprise version, whereas CentraHub CRM offers automation in both sales and marketing CRM software. You can now automate email triggers, follow-up emails, time-based scheduling, email metrics, and many more.
CentraHub CRM's lead scoring feature scores every action that your leads perform on your website. The lead scoring process is optimized to ensure that you spend less time qualifying leads. Define triggers which will increase/decrease lead score based on the value of the actions performed by your leads. Automatically route sales qualified leads to your sales team with push notifications to hint your reps upon arrival.
CentraHub CRM simplifies document management with sophisticated tools to manage and share documents across team members. Store huge amounts of data in the cloud-based document library and gain access to information 24/7.
CentraHub CRM's robust email tracking features allow you to track your email open rates and link click rates, whereas you will need Zoho mail integration feature to track your emails in Zoho CRM. However, Zoho CRM provides automated emails but lacks the email tracking feature.
Email tracker helps you track your prospects' actions and pushes real-time notifications when someone opens an email or clicks a link in the email. Through CentraHub CRM software, you can schedule bulk emails and leverage sales campaigns to automate your email follow-ups. Whereas in Zoho CRM, for email marketing, you'll have to purchase a separate tool.
CentraHub CRM streamlines and automates your tickets by specifying the priority and the status of each ticket. You can create a centralized location to collect and organize tickets from various online sources. It offers a 360-degree view of your customer support services to enhance customer service levels.
Zoho CRM does not provide phone or chat support to customers on their free plan. CentraHub CRM offers free email, phone and chat support right from day one, for any plan.
For any business process, specific activities like following up with customers, updating lead status, and creating a task for leads based on the regular performance can take a lot of time. CentraHub CRM workflow rules automate these processes and minimize your manual work.
CentraHub CRM offers an automatic update of module and field, whereas Zoho CRM’s workflow does not provide this feature.
CentraHub CRM has reporting capabilities which allow you to create, share, and export reports with greater ease and user interface.
CentraHub CRM's visitor tracking feature tracks each sales interaction, including the buyer’s journey, and activities on your website. It gives your sales reps the context for relevant conversations.
CentraHub CRM provides integration for ERP tools, telephony, digital signature, marketing automation, payment, social media, and online shopping.
Alan Sakr - GM, Consent Group
Juan Dorfling - Director, AIES