Compare CRM Editions |
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Sales vs |
Features |
Start up |
Professional |
Enterprise |
Ultimate |
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| Sales | General | Storage | Subscription | 256 MB Per User | 512 MB Per User | 1GB Per User | 1GB Per User | ||||
| Leads | Marketing | Yes | Yes | Yes | Yes | ||||||
| Accounts | General | Unlimited | Unlimited | Unlimited | Unlimited | ||||||
| Contacts | General | Yes | Yes | Yes | Yes | ||||||
| Deals/Opportunities | Sales | Yes | Yes | Yes | Yes | ||||||
| Sales Forecasting | Sales | Yes | Yes | Yes | Yes | ||||||
| Forecasts Based on Locations/Territories | Sales | - | Yes | Yes | Yes | ||||||
| Bulk/Mass updates | General | - | Yes | Yes | Yes | ||||||
| Document Library | General | Yes | Yes | Yes | Yes | ||||||
| Activities - Recurring, Tasks, Events, Calls | General | Yes | Yes | Yes | Yes | ||||||
| Reminders | General | Yes | Yes | Yes | Yes | ||||||
| Events Scheduler | General | Yes | Yes | Yes | Yes | ||||||
| Multiple Currencies | General | - | Yes | Yes | Yes | ||||||
| Social (Integration with Facebook, Twitter, Google Plus) | Integrations | Yes | Yes | Yes | Yes | ||||||
| Scoring Rules | General | - | 10 Rules/Module | 20 Rules/Module | Unlimited | ||||||
| Sales | CRM Analytics | Standard Reports | General | Yes | Yes | Yes | Yes | ||||
| Custom Reports | General | 3 | 10 | 30 | Unlimited | ||||||
| Schedule Reports | General | 1 | 10 | 30 | Unlimited | ||||||
| Standard Dashboards | General | Yes | Yes | Yes | Yes | ||||||
| Custom Dashboards | General | 3 | 10 | 30 | Unlimited | ||||||
| Sales | Marketing Automation | Campaigns | Marketing | 100 | 150 | Unlimited | Unlimited | ||||
| Mass Email | Subscription | 5000 Email/Month - Limited by 500 per day - Branded or $3/1000 unbranded emails per month subscription. | 5000 Email/Month - Limited by 750 per day - Branded or $3/1000 unbranded emails per month subscription. | 5000 Email/Month - Limited by 1000 per day - Branded or $3/1000 unbranded emails per month subscription. | 5000 Email/Month - Limited by 1500 per day - Branded or unlimited emails through third party gateway at $1.5/1000 emails. | ||||||
| Email Templates | General | 100 Templates | 100 Templates | Unlimited | Unlimited | ||||||
| Email Opt-out | General | Yes | Yes | Yes | Yes | ||||||
| Auto responders | General | 50 | 75 | 100 | Unlimited | ||||||
| Schedule Mass Email | Marketing | Yes | Yes | Yes | Yes | ||||||
| Sales | Inventory Management | Products | Sales | 250 Products | Unlimited | Unlimited | Unlimited | ||||
| Price Books | Sales | 2 | 5 | 10 | Unlimited | ||||||
| Quotes | Sales | Yes | Yes | Unlimited | Unlimited | ||||||
| Sales Orders | Sales | Yes | Yes | Yes | Yes | ||||||
| Invoices | Sales | Yes | Yes | Yes | Yes | ||||||
| Vendors | Sales | - | - | Yes | Yes | ||||||
| Purchase Orders | Sales | - | - | Yes | Yes | ||||||
| Sales & Service | Customer Support | Requests | Service | Yes | Yes | Yes | Yes | ||||
| Knowledge Base | Service | - | Yes | Yes | Yes | ||||||
| Web-To-Request | Service | 1 | 5 | 10 | Unlimited | ||||||
| Email-To-Request | Service | 1 | 5 | 10 | Unlimited | ||||||
| SLA | Service | 1 | 5 | 10 | Unlimited | ||||||
| Asset Master | Service | Yes | Yes | Yes | Yes | ||||||
| Customer Master | Service | Yes | Yes | Yes | Yes | ||||||
| Spares Master | Service | - | - | Yes | Yes | ||||||
| Services Master | Service | - | Yes | Yes | Yes | ||||||
| Technician Master | Service | Yes | Yes | Yes | Yes | ||||||
| Skills | Service | - | - | Yes | Yes | ||||||
| Service Contracts | Service | - | - | Yes | Yes | ||||||
| Planned Preventive (PPM) | Service | - | - | Yes | Yes | ||||||
| Breakdown / Corrective Requests | Service | Yes | - | Yes | Yes | ||||||
| Assignment Rules | Service | 2 Rules | 5 Rules | 20 Rules | Unlimited | ||||||
| Request Schedule Management | Service | - | - | Yes | Yes | ||||||
| Tools and Resources | Service | - | - | Yes | Yes | ||||||
| Work Logs | Service | Yes | Yes | Yes | Yes | ||||||
| Parts Replaced | Service | - | - | Yes | Yes | ||||||
| Parts Requested | Service | - | - | Yes | Yes | ||||||
| Notes/Docs and Attachments | Service | Yes | Yes | Yes | Yes | ||||||
| Customer Survey | Service | - | Yes | Yes | Yes | ||||||
| Request Lifecycle Tracking | Service | Yes | Yes | Yes | Yes | ||||||
| Notify Owner | Service | Yes | Yes | Yes | Yes | ||||||
| Warranty Management | Service | - | - | Yes | Yes | ||||||
| Billing | Service | - | - | Yes | Yes | ||||||
| Case Escalation Rules | Service | 2 Rules | 5 Rules | Yes | Yes | ||||||
| Business Hours | Service | - | - | Yes | Yes | ||||||
| Sales | Data Administration | File Storage (for Org.) | Subscription | "1GB plus 512 MB/user license" | "1GB plus 512 MB/user license" | "1GB plus 512 MB/user license" | "1GB plus 512 MB/user license" | ||||
| Additional Storage (for Org.) | Subscription | $15/Month for 1GB | $15/Month for 1GB | $15/Month for 1GB | $15/Month for 1GB | ||||||
| Data Records | Subscription | 100,000 Records | 500,000 Records | Unlimited | Unlimited | ||||||
| Import Data | Subscription | 10,000/Batch | 15,000/Batch | 30,000/Batch | 50,000/Batch | ||||||
| Record Cloning | General | Yes | Yes | Yes | Yes | ||||||
| Skip and Overwrite option | General | - | 15,000/Batch | 30,000/Batch | 50,000/Batch | ||||||
| Merge Duplicates - Find & Merge Option | General | Yes | Yes | Yes | Yes | ||||||
| Free Data Backup | Subscription | 2 Data Backups/Month | 2 Data Backups/Month | 2 Data Backups/Month | 2 Data Backups/Month | ||||||
| Data Backup | Subscription | $10 /Request | $10 /Request | $10 /Request | $10 /Request | ||||||
| Sales | Customizations & Technical | Customized Page Layouts / Module | General | 3 | 5 | 10 | Unlimited | ||||
| Add Search Layouts etc | General | Yes | Yes | Yes | Yes | ||||||
| Field-Level Rules Based Behavior | General | - | 2 | 5 | Yes | ||||||
| Profiles | General | 5 | 10 | 15 | 25 | ||||||
| Roles | General | 5 | 5 | 10 | 250 | ||||||
| Reporting Hierarchy | General | Yes | Yes | Yes | Yes | ||||||
| Teams | Service | - | 25 | 30 | 50 | ||||||
| Teams Security | General | - | Yes | Yes | Yes | ||||||
| Territory Access Levels | Sales | - | 5 Territories | 10 Territories | Unlimited | ||||||
| Territory Management | Sales | - | Yes | Yes | Yes | ||||||
| Field-Level Rules Based Security | General | 1 Rule Per Module | Yes | Yes | Yes | ||||||
| Links in Modules and Dashlets | General | - | 10 Links/Module | 10 Links/Module | 10 Links/Module | ||||||
| Default Data Sharing Settings | General | - | Yes | Yes | Yes | ||||||
| Public Read Only (in Default Data Sharing Settings) | General | - | Yes | Yes | Yes | ||||||
| Read, Write, Edit, Delete, and Print Permissions | General | Yes | Yes | Yes | Yes | ||||||
| Data Visibility Based on Ownership | General | Yes | Yes | Yes | Yes | ||||||
| Audit Logs | General | - | Yes | Yes | Yes | ||||||
| Record Sharing | General | - | - | Yes | Yes | ||||||
| Sales | Product Customization | Home Page Components | General | 3 | 5 | 10 | 10 | ||||
| Organize Tabs | General | - | Yes | Yes | Yes | ||||||
| Rename Tabs | General | - | Yes | Yes | Yes | ||||||
| Application Tabs | General | 2 | 6 | 10 | 24 | ||||||
| Custom Fields | General | 10 Custom Fields / Module | 35 Custom Fields / Module | 75 Custom Fields / Module | Unlimited | ||||||
| Custom Modules | General | 2 | 5 | 50 | Unlimited | ||||||
| Doc Print Layout Editor | General | 2 | 5 | 10 | Unlimited | ||||||
| Data Grids in Modules | General | Yes | Yes | Yes | Yes | ||||||
| Duplicate Criteria in Modules | General | 2 Fields / Module | 5 Fields / Module | 10 Fields / Module | 2 Fields / Module | ||||||
| Stage History Tracking | General | Yes | Yes | Yes | Yes | ||||||
| Standard List Views | General | Yes | Yes | Yes | Yes | ||||||
| Custom List Views | General | 3 List Views / Module | 10 List Views / Module | Unlimited | Unlimited | ||||||
| Kanban View | Marketing | - | - | Yes | Yes | ||||||
| Last Activity Time in Criteria | General | Yes | Yes | Yes | Yes | ||||||
| Custom Related Lists | General | Yes | Yes | Yes | Yes | ||||||
| Customize Search Layout | General | 5 Per Module | 5 Per Module | 20 Per Module | Unlimited | ||||||
| Quick Actions | General | Yes | Yes | Yes | Yes | ||||||
| Personal Fields | General | 30 Fields Per Module | 30 Fields Per Module | 30 Fields Per Module | 30 Fields Per Module | ||||||
| Sales | Automation | Workflow | General | ||||||||
| Workflow Time -Based Action | General | ||||||||||
| Workflow Usage | General | ||||||||||
| Tasks | General | ||||||||||
| Reminder for Workflow Tasks | General | ||||||||||
| Email Notifications | General | ||||||||||
| Record Owner, Record Creator, Record Owners Manager (Options in Alert) | General | 3 | 10 | 25 | Unlimited | ||||||
| Using Email field from the Module & Related Modules | General | ||||||||||
| Field Updates | General | ||||||||||
| Delete (Execute On Record Action) | General | ||||||||||
| Field Update (Execute On Record Action) | General | ||||||||||
| Workflow Update Modules | General | ||||||||||
| Execute Based on Date Field Value | General | ||||||||||
| Approval Process | General | ||||||||||
| Sales | Web Forms | Web Forms for Leads / Contacts | Marketing | 5 Forms/Module | 5 Forms/Module | 10 Forms/Module | 20 Form/Module | ||||
| Approval Rules | General | 1 Per Module | 5 Per Module | Yes | Yes | ||||||
| Assignment Rules | General | 1 Per Module | 5 Per Module | Yes | Yes | ||||||
| Unsubscribe Form | Marketing | Yes | Yes | Yes | Yes | ||||||
| Sales | IMAP | Yes | Yes | Yes | Yes | ||||||
| BCC Dropbox | Yes | Yes | Yes | Yes | |||||||
| Sales | Integrations | Centra CRM Mobile Edition (Android) | Apps | Yes | Yes | Yes | Yes | ||||
| Visitor Tracking | Integrations | Yes | Yes | Yes | Yes | ||||||
| Third party Integrations | Integrations | Yes | Yes | Yes | Yes | ||||||
| Integrations available with Hosted and On Premise PBX | Integrations | Yes | Yes | Yes | Yes | ||||||
| Reports Integration (ex- crystal reports) | Integrations | - | Yes | Yes | Yes | ||||||
| Forms Integration | Integrations | Yes | Yes | Yes | Yes | ||||||
| O365 integration | Integrations | - | Yes | Yes | Yes | ||||||
| Sales | SQL Functions | Functions | Dev.Tools | 3 | 5 | 10 | Unlimited | ||||
| Functions - Integration Tasks | Dev.Tools | 3 | 5 | 10 | Unlimited | ||||||
| Functions - Get Data | Dev.Tools | - | Yes | Yes | 25000 calls/day | ||||||
| Functions - Post Data | Dev.Tools | - | Yes | Yes | 25000 calls/day | ||||||
| Sales | G Suite | Integrations | Yes | Yes | Yes | Yes | |||||
| Sales | Developer Tools | APIs & WebHooks | Dev Tools | - | 500 calls/month | 1000 calls/month | 2000 calls/month | ||||
| Sales | Others | Portals | General | - | - | "1 portal free for Contacts module. 500 users (minimum user count) - $600/month 51 to 100 users - $12/user 100 users up - $10/user" | "1 portal free for Contacts module. 500 users (minimum user count) - $600/month 51 to 100 users - $12/user 100 users up - $10/user" | ||||
| Business Card View | General | Yes | Yes | Yes | Yes | ||||||
| Calendar | General | Yes | Yes | Yes | Yes | ||||||
| "Calendar Synchronization(CalDAV Access)" | General | Yes | Yes | Yes | Yes | ||||||
| Calendar Slot Selection Link | General | Yes | Yes | Yes | Yes | ||||||
| Advanced filters | General | Yes | Yes | Yes | Yes | ||||||
| Tags for Records | General | Yes | Yes | Yes | Yes | ||||||
CentraHub CRM is a fully customizable integrated sales, marketing, and service suite that automates lead generation and support for growing businesses