1. CentraHub
  2. CRM
  3. Retail CRM

What Does Retail CRM Do?

  • Organize and utilize customer information
  • Centralize communication channels and customer data
  • Provide real-time visibility into stock levels
  • Provide communication consistency across multiple channels
  • Implement and manage loyalty programs
  • Retargeting to re-engage interested customers
CentraHub HCM
CentraHub HCM
CentraHub HCM
Leads and Campaigns
CentraHub HCM
POS Integration
CentraHub HCM
CentraHub HCM
Multi-channel Sales
CentraHub HCM
Vendor and Supplier
CentraHub HCM
Store Layout and Space
CentraHub HCM
Promotions and Discount
CentraHub HCM
Loyalty Program

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Why Do Retailors Need CRM Software?

  • Retail CRM software offers comprehensive customer insights, enabling you to tailor offerings to meet their needs.
  • Engage with your customers through personalized communications, targeted marketing campaigns, and timely follow-ups.
  • You can track sales activities, monitor performance metrics, and analyze trends to optimize sales processes.
  • Manage the whole customer journey and ensure you provide consistent and attentive service from the first contact to after the purchase.

CentraHub CRM – Our Customized CRM Solution for Retail Businesses

CentraHub CRM is customized for retail businesses, streamlining operations to connect with more prospects and strengthen customer relationships. Packed with advanced features for personalized marketing, efficient customer service, and real-time inventory management, it elevates customer experiences and drives business growth. Its seamless integration across sales channels ensures smooth functionality, making it perfect for enhancing operations and increasing customer satisfaction.

Are you feeling the pinch of competition in your industry?

Don't worry – CentraHub CRM is here to make running your business easier! Our industry-ready CRM software is tailor-made for retail businesses like yours, packed with all the features you need to optimize operations, boost sales, and make your customers happy.

Do away with the hassles of manual handling of business operations with our retail CRM software. Think of it as your trusted personal assistant, diligently managing sales, meticulously tracking inventory, and skillfully analyzing customer data – all within a single, user-friendly platform.

But that's not all! When you choose CentraHub CRM, building robust customer relationships becomes effortless. One single platform offers you a plethora of features designed to enhance customer engagement and satisfaction. From crafting personalized marketing campaigns tailored to individual preferences to delivering exceptional customer service that exceeds expectations, CentraHub CRM provides all the tools you need to cultivate lasting connections with your valued clientele. With us by your side, you'll have everything it takes to keep your customers coming back for more, time and time again. And when it comes to marketing, CentraHub CRM truly empowers you to elevate your strategies to unprecedented heights. From crafting targeted email marketing campaigns to seamlessly integrating with your social media platforms and efficiently managing every aspect of your marketing campaigns – you name it, we've got it covered. With the system by your side, you'll not only witness an increase in sales but also enjoy the satisfaction of happier, more engaged customers who feel valued and understood. 

Thanks to CentraHub CRM, inventory management has never been simpler. Gain real-time insight into your inventory levels, bidding farewell to stockouts and welcoming satisfied customers. Furthermore, our integration seamlessly connects with your current systems, which means less hassle for you and more time to focus on what you do best – running your business. But that's not all. Our CRM solution also gives you powerful insights into your business performance. With its strong analytics and reporting features, you can get access to a wealth of actionable actionable information to help you make well-informed decisions with confidence. By delving deep into key metrics and trends, you can uncover hidden opportunities for growth, fine-tune your strategies, and proactively address challenges. This comprehensive understanding of your business landscape allows you to maintain a competitive edge, fostering innovation and ensuring lasting success.

And the best part? CentraHub CRM is designed to evolve alongside your business, ensuring that it accommodates and remains a perfect fit no matter how much you grow. Whether you're a small boutique just starting out or a large chain retailer with multiple locations, our software offers scalability and flexibility. You can add new users as your team expands, customize workflows to match your unique processes, and effortlessly adapt to changing business needs. With CentraHub CRM, you can rest assured that your software will always keep pace with your growth and continue to support your success every step of the way.

Don't hesitate any longer! With CentraHub CRM, elevate your retail business to success. Don't miss out on this opportunity to revolutionize your operations and enhance your customer relationships. Give it a try today and experience firsthand the transformative power of CentraHub CRM. Your business deserves the best, so why wait? Start your journey to success now! 

Our Competitive Differentiators

CRM Solutions

Scalable Offerings

Designed to Support expanding businesses with unmatched scalable features

CRM Solutions

Flexible & Adaptable

Flexible solution to suit your organization’s changing needs, compatible with 3rd-party systems

CRM Solutions

Deeply Verticalized

100+ vertical-specific Solutions have been built on our CRM and deployed for customer-specific industries

CRM Solutions

Standard Integrations

Our Solutions Could be Seamlessly integrated with 10+ major global applications

CRM Solutions


User could enable further integrations through RESTful APIs to maximize application usability

CRM Solutions

Dynamic Governance

24/7 transparency and control over applications to enforce compliance as required

CRM Solutions

Mobile Apps

Customer-specific mobile app that ensure users are connected with their business anytime

CRM Solutions

Customized Solutions

CRM with 99% no-code customizations. Personalizationthrough parameters and customization settings

Modules You Get

Our cloud-based CRM software for retail simplifies every aspect of retail operation management, seamlessly guiding users through every step of the lifecycle. Streamlined experience ensures you get away with daily hassles of manual handling from beginning to end.

  • Inventory
  • Order
  • Lead & Campaign
  • POS Integration
  • Multi-channel Sales
  • Vendor and Supplier
  • Store Layout and Space
  • Promotions and Discount
  • Loyalty Program

Why Choose CentraHub CRM?

CentraHub CRM is a comprehensive and flexible software that can empower you to meet the evolving needs of modern retail businesses. It offers powerful integrations and new-age retail management tools to support all your marketing, sales, support, and inventory management so that managing your retail operations becomes effortless and improves your customer experience. 

Target the right customers

It ensures you understand the needs and preferences of your buyers to target the right customers and create meaningful connections with them.

Leverage omnichannel selling

Whether it's online, in-store, or on mobile, the system helps you provide consistent and personalized shopping experiences to all your customers.

Bring customers, vendors, and partners together

The advanced CRM software brings the key stakeholders together so that you create a unified ecosystem that drives collaboration, innovation, and growth.

Keep up with your customers' social media trends

The system enables you monitor and adapt to what's happening in the digital landscape, allowing you to engage with them in real-time and stay relevant.

Get real-time reports and insights

With our innovative solution, you will stay informed about key metrics, sales trends, and customer behavior as and when they happen.

Engage with customers pre and post-purchase

From offering personalized recommendations to providing timely support, our CRM solution helps you in fostering customer relationships at every stage of their journey and ensures satisfaction.

Enable flexible payments via POS integration

Unlock flexible payment options to simplify transactions, enhance customer satisfaction, and improve your business operations with our innovative POS integration. 

Adopt dynamic pricing

Use our dynamic pricing tool to adjust your store’s product prices in real-time based on factors like demand, competition, demographics, customer behaviour, and more.

Leverage advanced tech for predictive insights

The advanced analytics feature lets you to anticipate trends and identify opportunities so you can you can optimize processes, mitigate risks, and achieve better outcomes.

Automate to improve task efficiency

Automating repetitive processes can save you valuable time and resources, while ensuring you streamlined operations, minimized errors, and seamless customer experience.

Features That Make Business Management Easier

CRM SolutionsCampaigns
CRM SolutionsWalk-in leads
CRM SolutionsLeads from Google Ads
CRM SolutionsLeads from email
CRM SolutionsTele-leads
CRM SolutionsLeads Assignments
CRM SolutionsFollow up activities
CRM SolutionsEmail To Leads
Convert to Opportunity
CRM Solutions Evaluate Campaign Success and ROI
Retargeting Leads
CRM SolutionsOpen Leads
CRM Solutions Existing Customers
Loyalty program
CRM Solutions Define Loyalty Programs
Integrate with Sales POS
CRM SolutionsCapture Sales Data
CRM SolutionsAdd Points to Customer
CRM SolutionsIntegrate Receipts Data
CRM SolutionsRedeemable Points
from Loyalty Program
CRM SolutionsRedeem Points from
the Receipts Value
CRM SolutionsCustomer Access of Self Services
CentraHub CRM

Integrations to
Elevate Your Day-To-Day Tasks

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CentraHub CRM
CentraHub CRM
CentraHub CRM
CentraHub CRM

How We're Helping Our Customers?

Experience simplicity

With a streamlined dashboard and intuitive navigation, our platform ensures a seamless experience for users of all backgrounds, eliminating any potential confusion.

No more data silos

Our integrated solution offers a suite of tools to handle all aspects of operations, from administrative tasks to learning activities, seamlessly from one platform.

Enhance workplace visibility

Tracking tasks across all departments and consolidating them into a single dashboard to ensure that all your pending tasks are promptly identified and completed.