The retail industry is known for its fierce competition and rapidly changing consumer expectations. Retailers around the world struggle to meet customer expectations and sustain their business in an increasingly volatile market.
To overcome these challenges, retail establishments require advanced CRM software and online systems that not only help in offering customers with efficient services but also support multiple channels for sales, provide analysis and give a complete view of customers and their buying habits. CentraHub’s retail management software would help you achieve this and much more to improve your store performance and reduce costs.
Retailers need CRM solutions that not only help in providing customers with efficient services but also support multiple sales channels, provide analysis and give a complete view of customers and their buying behavior. CentraHub’s online retail management software do just that by helping users know their customers comprehensively and aid in providing personalized services.
CentraHub CRM functions as a powerful retail CRM software that is equipped with all the capabilities to increase sales and streamline operations at a retail establishment. It helps businesses provide exceptional customer service and execute campaigns that target the right customers and identifies the incremental value of every marketing operation.
CentraHub CRM is a fully customizable application that could be integrated into an existing POS or ERP framework. It is provided by CentraHub, a renowned vendor of industry specific and multi-capability CRM solutions.
Boost retail and wholesale revenue through intelligent data analysis and forecasting tools. Retain customers through elevated standards of customer service.
Capture, recognize and analyze the purchasing patterns of customers, generate forecasts for future sales and save customer preferences to optimize inventory.
Utilize customer behavioral patterns, analyze sales trends to determine future demands. Evaluate inventory requirements for balanced stocking of products.
Deploy helpdesk management tools to log, respond and resolve customer issues within stipulated SLA's. Analyze call logs and trends to identify patterns.
CentraHub CRM is a state-of-the-art, Cloud-based software with in-built features to make retail management more efficient. It is loaded with options that would simplify distribution management and help retailers with enhanced customer data analytics.
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