1. CentraHub
  2. CRM
  3. Logistics Courier Management CRM

What does Delivery & Courier CRM do?

  • Track and manage all incoming orders.
  • Simplify invoicing and billing.
  • Digitalize and optimize every process.
  • Provides efficient vehicle route planning and tracking.
  • Delivers insightful data for improvements.
  • Helps your teams to stay connected from anywhere.

Why Is CRM Important For Delivery & Courier Service?

  • Records customer information and interactions to use them for upselling and cross-selling.
  • Use detailed reporting and analytics to improve parcel delivery performance.
  • Schedule vehicles, design route plans, and provide easy-to-follow routing directions to the drivers. 
  • Avoid last-minute no-shows by giving your workers their schedules as much in advance as possible. 

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CentraHub CRM – Our Customized CRM Solution for Delivery and Courier Services

CentraHub CRM is customizable CRM software with powerful tools ideal for delivery and courier service providers. The courier management software helps manage customer information, streamline operations, and improve customer satisfaction. It includes advanced technologies and features for automated dispatching, real-time tracking, and integration with popular shipping providers. It also has powerful analytics and reporting capabilities, enabling businesses to track and optimize performance.

Feeling overwhelmed with the chaos of running your delivery and courier service? 

Ever wish there was an easier way to keep everything on track? Well, guess what? CentraHub CRM is here to save the day!

Gone are the days of stressing over missed deliveries or lost packages. CentraHub CRM provides you with the tools you need to stay on top of every order, ensuring that nothing falls through the cracks. Plus, with intelligent route optimization features, you can say goodbye to wasted time and fuel, getting your deliveries where they need to go faster and more efficiently than ever before. No more guessing games or finger-crossing when it comes to deliveries. CentraHub CRM gives you real-time tracking, so you always know where your packages are and can keep your customers in the loop. Plus, with handy features like personalized communication and easy order management, you'll have your customers singing your praises in no time.

Furthermore, CentraHub CRM's dedication to customer satisfaction means you can leverage personalized communication tools to streamline order management, ensuring that your customers receive exceptional service and feel valued and appreciated, encouraging repeat business and fostering long-term loyalty. And let's not forget about the behind-the-scenes magic. With CentraHub CRM's powerful analytics and reporting tools, you can dig into your delivery data, spot trends, and make smart decisions to keep your business running smoothly. With its robust analytics and reporting features, you can do more than just keep tabs on your deliveries. You can analyze your data from every angle, uncovering valuable insights that help you make smarter decisions and drive your business forward.

Want to know which delivery routes are the most efficient? CentraHub CRM has you covered. Need to identify trends in customer behavior? Our analytics tools can help with that, too. With customizable reports and intuitive dashboards, you'll have all the information you need right at your fingertips. But it doesn't stop there. CentraHub CRM's analytics capabilities extend beyond just tracking deliveries. It empowers you with valuable insights into customer preferences, inventory management, and operational efficiency. Armed with this knowledge, you'll be better equipped to anticipate challenges, seize opportunities, and keep your business running smoothly, day in and day out.

CentraHub CRM isn't just about managing orders and tracking deliveries – it's about giving you the tools you need to understand your business on a deeper level. So, why stress about your courier and delivery when you can let CentraHub CRM handle it all? Give it a try for smoother operations, happier customers, and a lot less stress. 

Modules You Get

Our CRM software for courier management comes with the modules you need to deliver excellent service experiences. It connects all your business teams on one platform for faster and better service fulfilment.

  • Accounts
  • Price books
  • Calendar Management
  • Task Management
  • Sales Order and Invoicing
  • Route Planner and Location Trackers
  • Workflows
  • Authorizations

Why Choose CentraHub CRM?

CentraHub CRM is new-age courier delivery management software that assists businesses in increasing efficiency and timely delivery. This system optimizes delivery routes, provides complete order information, and enables end-to-end visibility into all business operations to enhance client experiences and expand outreach.

Powered By Automation Tools

Powerful automation tools that reduce manual intervention in performing repetitive tasks of order dispatching and tracking. It frees up staff to focus on more valuable activities.

Forecast Accurately With Tracking and Analytics

Real-time tracking and analytics capabilities enable delivery and courier service providers to optimize their performance and make informed decisions.

Tailored to Meet Your Business Needs

Highly customizable CRM software includes a range of advanced modules and add-ons that could be tailored to meet the specific needs of service providers.

Intuitive UI for Quicker Adoption

Intuitive and easy-to-use system lets your staff quickly learn and adapt while enabling a smooth transition with minimal disruption to existing operations.

Scalable and Flexible Solution

Whether you're a mid-sized courier service provider or a large delivery company expanding your reach, our scalable solutions ensure you can handle increased demand without compromising service quality. 

Build automation, governance, and analytics

Automate routine tasks, ensure compliance with industry, and advanced analytics provide insights into your operations to optimize performance and enhance customer satisfaction.

Multi-Channel Conversations

Multi-channel communication capabilities allow delivery and logistics businesses to communicate with customers via their preferred channels to improve engagement.

Manage Business on the Move

Cloud-based CRM software allows users to access business data on any device to help the staff know which prospects or customers to focus on and increase business productivity.

Allow Easy Integration

The software integrates with popular third-party applications enabling businesses to manage their commerce and payment processes easily.

Scalable to Grow with Your Business

The scalable system is able to grow with your business, providing you with the flexibility required to expand operations.

Deploy your solutions on-cloud or on-premise

Our CRM software offers the flexibility to deploy your solutions either on-cloud or on-premise, ensuring a seamless and secure experience.

Features That Make Business Management Easier

Client Aquistion
CRM SolutionsAcquisition
CRM SolutionsFollow-up
CRM SolutionsActivites
CRM SolutionsNotes
CRM SolutionsDocuments
CRM SolutionsEmails
CRM SolutionsStage History
Definitions
CRM SolutionsCustomer
CRM SolutionsPrice Master
CRM SolutionsPrice Enquiry
CRM SolutionsRoute
Process
CRM SolutionsBooking
CRM SolutionsCourier Assign
CRM SolutionsPickup
CRM SolutionsChecker
CRM SolutionsRoute Manifest
CRM SolutionsDispatch
CRM SolutionsAccident Update
CRM SolutionsVehicle Change
CRM SolutionsDriver Change
CRM SolutionsArrivals
CRM SolutionsDelivery
CRM SolutionsDelivery Assignment
CRM SolutionsDelivery Close
CRM SolutionsDelivey Cancel
CRM SolutionsDelivery Return
CRM SolutionsReceipt
CRM SolutionsBarcode Printing
CRM SolutionsShipment Tracking
Tools
CRM SolutionsWorkflow - Automation
CRM SolutionsApprovals With
Escalations
CRM SolutionsDocument Designers
CRM SolutionsEmail & SMS Templates
CRM SolutionsReport Designer
CRM SolutionsBusiness Card Layout
CRM SolutionsKanban View
CRM SolutionsCascading Picklist
CRM SolutionsCalendar Sharing
CRM SolutionsMy Online Calendar
CRM SolutionsWeb Actions
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How We're Helping Our Customers?

Deliver value fast

Meet your unique business needs by making data instantly available without losing control over data security.

Make work more visible

Track work across all departments and view them on a single dashboard to ensure pending ones are completed.

Dev and Ops that flow

Our services are backed by a dedicated team to accelerate critical development work and deploy changes with ease.

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