1. Go to settings of CentraHub CRM, Type Queue in the search box on the left side of the screen.
2. From the drop-down list of the Business Process, click on Queue to create the Skill.
3. On the Queue List page, enter the relevant details.
Enter the Queue name.
Select the user who would lead the Queue from the drop-down list.
Select the Priority level from normal, high, low, or medium.
Enter the category from the drop-down list.
Set the location for which the Queue is applicable.
From the drop-down list, select the Sub-Category.
Select the issue related to the Queue.
Enter the Queue description.
Member info: Click on “Add member” to create users for the Queue.
4. Click Save.
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