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Steps to Set Business Hours in CentraHub CRM

Steps to Set Business Hours in CentraHub CRM

CRM Software India

1. Access the CentraHub CRM settings. Type ‘SLA’ in the search box.

CRM Software India
CRM Software India

2. Find the SLA option from the drop-down list of the service desk and click on it.

CRM Software India

3. On New SLA page, click on ‘Business Hours’ to set business hours.

4. From the business hours field’s drop-down list, select ‘Custom hours’.

CRM Software India
CRM Software India

5. Set the start and end time of the business in the business hour table.

6. From the drop-down list for hours, set it to ‘no hours’ on holidays. You could also set it to normal hours, depending on how your business operates.

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