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Breakdown/Corrective Requests in CentraHub CRM

Corrective maintenance is an activity of the maintenance contract performed on the return of equipment for proper working order. It is planned as part of a maintenance strategy and is responsible for reliability to focus on other endeavors until the breakdown or its conditions are triggered.

Steps to Create a Breakdown Contract in CentraHub CRM

Steps to Create a Breakdown Contract in CentraHub CRM

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1. Access CentraHub settings and search for ‘Contract’. Under the Contract module, click on Fields.

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2. In Contract field, Click on the edit option beside the Contract type. (a window showing field properties would be displayed)

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3. Under the field setup, click on the values to create the Contract type as Breakdown. (Breakdown is also referred to as corrective maintenance contract)

4. Click on Ok.

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