A Lead Distribution Software is a CRM solution used to assign the acquired leads and distribute them among the sales teams. Manually routing leads to the right salesperson often results in delayed contact and error-filled assignments. A Lead Distribution Software automates the entire process so that leads are assigned on time, to the right sales team, and to the right salesperson.
Whether it is a B2B or B2C business, lead distribution is often marred by delays, inaccuracies, and errors. CentraHub, a leading provider of SaaS CRM solutions, has developed an AI-powered Lead Distribution Software using which a business can capture leads from multiple sources and assign them to different sales teams and salespersons. The software classifies leads based on lead quality, location, languages, agent performance, and more.
The Intelligent Lead Distribution Software helps sales teams reach the prospects faster and reduce lead-drops due to delayed contact. The distribution rules could be optimized to suit even a complex assignment procedure with no-code customizations. By automatically distributing the leads, the CRM reduces the response time and improves the prospect experience.
Sales heads could configure criteria for lead allocation such as best-fit agents, seniority, performance, deal size, preferred modes of communication, etc. They could also cap the leads to limit the number of prospects assigned to each sales rep so that the quality of sales is not compromised.
The Lead Distribution Software generates comprehensive reports providing business owners and managers with a clear overview, including total leads received, live status of leads, pipeline, dropped leads, and leads won. The software also provides instant data related to specific queries for faster and smarter decision-making and could be accessed from any device, at any time.
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