cloud based facility management software cloud based facility management software

Automate Facilities Management Governance with CentraHub CAFM

CentraHub provides cloud-based computer aided facility management software for facility owners and managers. Our premise management software helps property owners automate all the major aspects of handling their properties and assists in making data-based decisions for any eventuality.

In addition to resolving breakdown or reactive maintenance requests, you could also automate Planned-Preventive-Maintenance (PPM) of common area and in-suite assets through carefully governed SLAs, ensuring quality in customer service.

Key Features

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Automobile

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Courier Management

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Education

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Professional Services

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Project Management

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Real Estate

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Retail

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Users can manage automated Planned-Preventive-Maintenance (PPM) of common area and in-suite assets in addition to serve breakdown or reactive maintenance requests through carefully governed SLAs ensuring quality in customer service.

CentraHub CRM can Help you Reinvent Your Business Model and Achieve Higher Levels of Performance

facility management software

CentraHub CRM can Help you Reinvent Your Business Model and Achieve Higher Levels of Performance

CentraHub CRM provides a set of fully customizable CRM and HCM solutions that cater to all major industries and fulfil the needs of a diverse set of business verticals. With features that are specifically built keeping in mind each vertical’s unique requirements, CentraHub CRM enables users to customize solutions as per their business needs.

Following are the verticals for which CentraHub CRM provides ready-to-deploy CRM and HCM solutions.

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CentraHub's Scope

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Preventive Maintenance

Schedule and perform maintenance tasks with powerfully built and customized dashboards to track maintenance tasks, product conditions, renewals to increase the utilization of assets and technicians. Take data-driven decisions with actionable reports and maximize product uptime.

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Customer Satisfaction

Ensure customer satisfaction with efficient and timely services. Automate approvals, reduce response time with a powerful mechanisms and customized options.

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Technicians

Maintain lists of technicians, classify them by skillsets, track their schedules, assign tasks and monitor their deliverables and efficiencies. Technician & customer self-service apps on Android and iOS provide accessibility.

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SLA Management

Define SLA policies to ensure your standards of service governing parameters such as initial response, time lapsed, hours served (or billed at discounted/contractual rates), escalation matrices and priority management.

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Calendar Management

Create, manage and share your calendar with other internal users through rights and permissions for specific teams, locations and users, and invite other internal users for tasks and meetings. See their free/busy times, receive confirmation for appointment invitations and much more with the integrated calendar.

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Task Management

Auto-create tasks from a business process or manually create, assign, track and accomplish tasks using the integrated tasks management module. Manage tasks across all modules and features within the system to ensure that nothing goes overlooked. Utilize robust governance features such as reminders and escalations to ensure your task accomplishment efficiency at a proactive level.

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Surveys

Create user-definable surveys and trigger them across various stages or modules to obtain feedback from their target audiences ensuring Quality Control and Quality Assurance.

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Communications Engine

Enable all modules to trigger smart communications through user-defined templates of emails, SMS messages, notifications, reminders or periodic actions within organizational users or external clients.

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Authorizations

Define decision-making within your organization through the CRM system. Define auto-approval parameters and the CRM will automatically validate input data or raise approval requests to hierarchies with repetitive reminders.

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Document Management

Provide security-based access control to all documents, track versions and manage access restrictions within a truly paperless environment. Consolidate all documents under a single, unified view with smart-search functionalities.

CRM
facility management software
CRM

CentraHub CRM manages and tracks all your assets throughout its lifecycle – from acquisition to disposal. It manages assets information, connects your entire team, provides instant insights and recommendations, and much more.

CRM Software that’s easy to implement and use

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