request lifecycle tracking in crm

Request Life Cycle

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field-description

Field Specification of the New Request Status:

Name

Enter the name of Request status.( Example: New, On-hold or In progress)

Code

Enter the code for the Request status.

Status group

Select the status of the group from the drop-down list.

Sort order

Enter numeric to set the order of the status.

Colour

Enter the colour code to the Request status for identification of status.

Description

Enter the description related to the request status.

  • 5. Click Save.

Note: You have Save and New option to save the current Request status and automatically load a new page to create a new Request status or Cancel to cancel the current Request status creation.

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